ORDERING PROCESS

What does the buying journey look like?

Vision Call – share site photos and key metrics (ADR goal, launch date).
Quote & Sketch – you receive a detailed line‑item proposal, and a delivery date.
Initial Payment – pay 50 % deposit.
Manufacturing – 2–10 weeks in our Veracruz facility. (Depending of order of volume and production line schedule)
Freight & Customs – We send you delivery options, after that 50% balance needs to be paid for delivery to take place.
Installation & Training – optional supervision or turnkey crew.

Where do the tents ship from?
All components are packed flat on pallets or boxed in reinforced cartons at our Veracruz, Mexico workshop and shipped worldwide via DHL, FedEx or your preferred freight forwarder. We provide HS Code 6306.29.00 paperwork for smooth customs clearance.

Aproximate Lead‑time to site?
Manufacture 2–10 weeks • Ocean freight 3–5 weeks (average) • Air freight 5–7 days.

Contact

  • +52 55 3426 4875
  • Los campos #12
  • Xico
  • Veracruz
  • Mexico
  • sales@enchantents.com

Site Links

Simetrix

Mandala

Ⓒ 2025 - All Rights Are Reserved | Enchantents is a brand of Nomadixgear SA de CV | RFC: NAC101030MB5 | Established 2010

Simetrix

Quatin

Quatin

Quatin

Quatin

Quatin

Quatin

Quatin

Quatin

Add ons and accesories

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ROOF ENTRANCE ADD-ON

WIDTH 2.5M / LENGTH 2M

A graceful, weather-shielding canopy designed to protect and enhance tent entrances. It keeps guests comfortably dry and shaded as they enter and exit, providing essential weather protection without sacrificing style. A perfect touch for high-end glamping retreats looking to elevate their guest welcome experience, rain or shine.

Starting at:
350U$D

TUNNEL CONNECTOR MODULE

WIDTH 2.5M / LENGTH 2.5M / HEIGHT 2.2M

Designed to seamlessly connect separate Mandala tent structures into harmonious multi-unit layouts. This elegant connector provides effortless flow between spaces, sheltering guests from weather while preserving the aesthetic integrity and luxurious lines of your interconnected glamping retreats. Ideal for creating cohesive, multi-room living experiences in premium settings.

Starting at:
750U$D

COCOON MODULE

WIDTH 2.5M / LENGTH 2M / HEIGHT 2.2M

A cozy, intimately curved sleeping nook designed to integrate beautifully with Mandala tents. The Cocoon envelops guests in comfort, offering an inviting retreat that enhances feelings of privacy and warmth. Ideal for creating romantic hideaways or peaceful meditation spaces within your luxurious glamping experience.

Starting at:
750U$D

ROOM EXTENSION MODULE KIT

WIDTH 2.5M / LENGTH 2.5M / HEIGHT 2.2M

A versatile expansion that flows effortlessly from the curves of your Mandala tent, adding valuable space for sleeping, lounging, or creative multi-use layouts. Designed for long-term integration, this module blends seamlessly with the tent’s architecture, creating a unified look while delivering year-round functionality for premium glamping environments.

Starting at:
1,000U$D

INTERSECTION MODULE KIT

WIDTH 2.5M / LENGTH 2.5M / HEIGHT 2.2M

An elegant hub that links multiple pathways between Mandala tents, enhancing both the architecture and the flow of movement. Its thoughtful design streamlines guest circulation while adding a distinctive visual centerpiece, making it especially suited for smaller-scale private retreats seeking seamless navigation and striking spatial connections.

Starting at:
1,500U$D
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If you need insulation panels for cold weather or AC, please contact us so we can provide you with a customized quote based on your requirements.

STANDARD 2 LAYER PANEL

Length 2..5M / Height 2.2m

A refined window panel that keeps the Mandala’s flowing architecture intact while offering constant insect protection. The fixed marine‑grade mesh allows uninterrupted airflow, while the inner acrylic canvas layer closes from within for privacy and weather shielding. Elegant, simple, and perfectly proportioned to frame the landscape without breaking the tent’s sculptural rhythm.

400U$D

2 LAYER CRYSTAL VINYL PANEL

Length 2..5M / Height 2.2m

A clear‑view window panel designed to invite the outdoors in while keeping the elements out. The exterior layer is crystal‑clear marine‑grade vinyl for uninterrupted views and full weather protection, paired with an inner acrylic canvas layer that closes for privacy or shade. Maintains the Mandala’s graceful lines while adding panoramic visibility in any season.

425U$D

3 LAYER PANEL WITH CRYSTAL VINYL

Length 2..5M / Height 2.2m

The most versatile Mandala window panel, built in three functional layers. The outer marine‑grade mesh allows airflow while blocking insects, the middle crystal‑clear vinyl seals out wind and rain without obscuring the view, and the inner acrylic canvas closes for full privacy and shade. Designed to match the Mandala’s sculptural lines while giving guests total control over ventilation, visibility, and comfort.

550U$D

CRYSTAL VINYL PANEL

Length 2..5M / Height 2.2m

A refined, weather‑tight window panel crafted from marine‑grade crystal‑clear vinyl. It keeps out wind and rain while offering unobstructed views and abundant natural light. A sleek, single‑layer design that maintains the Mandala’s flowing architecture while creating an open, airy feel inside. (does not include privacy screen)

250U$D

BLANK PANEL

Length 2..5M / Height 2.2m

A solid canvas wall panel that delivers complete privacy, full weather protection, and optimal thermal performance. Crafted from marine‑grade acrylic canvas, it shields interiors from wind, rain, and harsh sun while blending seamlessly into the Mandala’s sculptural form. Ideal for areas where uninterrupted enclosure is desired without compromising the tent’s elegant lines.

360U$D

DOOR & CURTAIN PANEL

Length 2..5M / Height 2.2m

An inviting entry panel that balances elegance with practicality. The wide opening is framed in marine‑grade acrylic canvas and fitted with a durable zipper closure for smooth operation. Inside, a soft‑drape curtain adds a layer of privacy while allowing filtered light to pass through. Designed to complement the Mandala’s graceful geometry while providing comfortable, weather‑resistant access for guests.

500U$D

D DOOR & CURTAIN PANEL

Length 2..5M / Height 2.2m

A versatile entry panel that functions as both a door and a window. The outer marine‑grade mesh and inner acrylic canvas each open along a curved zipper track, allowing guests to step through while controlling airflow, privacy, and weather protection. An interior curtain adds softness and visual warmth, making this panel ideal for high‑end glamping spaces that value both beauty and function.

550U$D
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7ROOF ACCESORIES AND OTHER ADD-ONS

Each model has its own set of custom items, for pricing on these items specific to the model you are interested in please contact us

COTTON ROOF LINER

Softens the interior atmosphere while adding a discreet layer of thermal insulation. Suitable for all climates, this liner elevates the luxury feel of your Mandala tent, concealing roof structure for a seamless aesthetic and creating a more temperate interior. A practical and elegant upgrade for high-end retreats seeking both comfort and style.

Starting at:
250U$D

ELEGANCE ROOF LINER

Combines aesthetic refinement with added thermal comfort. This synthetic-blend liner resists mold, acts as a moisture barrier, and still breathes—ensuring a healthier, fresher interior. It reduces heat gain by shading the outer roof canvas, extending its lifespan while blending seamlessly into the tent’s architecture. A practical, long-term enhancement for luxury glamping environments.

Starting at:

650U$D

SILK ROOF LINER

A sleek, high-performance inner roof that merges elegance with practicality. Crafted from a lustrous, weather-resistant synthetic blend, it helps moderate interior temperatures while adding a refined visual finish to the tent’s interior. Breathable yet protective, it minimizes condensation and shields the outer canvas, prolonging its life. Ideal for high-end glamping sites seeking a polished, contemporary look.

 

Starting at:
650U$D

ROOF SHADE CLOTH

An exterior sun-shield that dramatically reduces solar heat gain by intercepting sunlight before it reaches the roof canvas. Installed with a ventilated gap, it allows hot air to escape, keeping interiors noticeably cooler and extending the life of the underlying fabric. Its natural tone and texture blend effortlessly with surrounding landscapes, making it a functional and aesthetic upgrade for any Mandala tent.

Starting at:
650U$D

ROOF THERMAL INSULATION LAYER

A double‑reflective bubble insulation liner that transforms the tent into a year‑round comfort zone. The aluminum‑faced layers reflect radiant heat outward in summer and retain warmth in winter, while the bubble core helps dampen sound for a quieter interior. Lightweight and discreet, it installs beneath the roof canvas to provide cooler days, warmer nights, and softer acoustics without altering the Mandala’s elegant profile.

Starting at:
850U$D

Enchantents Warranty & Returns 

 

Effective Date: May 8, 2025

Sections

  • Scope
  • Warranty Period
  • What’s Covered
  • What’s NOT Covered
  • Claim Procedure
  • Limitation of Liability
  • Returns (Non‑Warranty)
  • Maintaining Your Warranty
  • Governing Law & Dispute Resolution
  • Contact Information

1. Scope

  • Applies to all Enchantents glamping tents and accessories sold by Nomadixgear SA de CV under the Enchantents brand.

2. Warranty Period

  • Permanent Models (e.g. Simetrix and Mandala lines): 5 years from delivery.

3. What’s Covered

  • Repair or replacement of manufacturing defects in seams, fabric, frame, connectors, or metal fittings.
  • Free replacement of metal connector parts if defective.
  • Normal outdoor use (wind, rain, sun) when installed and maintained per instructions.
  • Optional: Installation labor covered for warranty repairs when Enchantents installation team is hired.

4. What’s NOT Covered What’s NOT Covered

  • Misuse, neglect, vandalism, improper installation, storms beyond design limits, fire, acts of God.
  • Color fading or patina from natural weathering.
  • Mold or mildew from failure to follow cleaning guidelines.
  • Transit damage without timely carrier claim.

5. Claim Procedure

  • Inspect & Photograph upon receipt.
  • Notify sales@enchantents.com within warranty period with order details & photos.
  • Receive RMA and return instructions.
  • Ship back (customer pays unless otherwise agreed).
  • We repair/replace and return at our cost.

6. Limitation of Liability

  • Sole remedy: repair or replacement under warranty.
  • Excludes indirect, incidental, consequential damages.
  • Max liability = purchase price paid.

7. Returns (Non‑Warranty)

  • Unused products returnable within 10 days for refund minus 30% restocking fee & shipping.
  • Custom/special-order items non-returnable.

8. Maintaining Your Warranty

  • Clean canvas annually with mild soap; dismantle in high winds/storms.
  • Retain proof of purchase & service records.

9. Governing Law & Dispute Resolution

  • Governed by Mexican commercial law.
  • Arbitration in Xalapa, Veracruz per Terms of Sale.

10. Contact Information

  • Email: sales@enchantents.com
  • Phone: +52 55 4169 1153
  • WhatsApp: +52 55 3426 4875

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Add ons and accesories

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HALF TERRACE MODULE KIT

3.1 m²/ Width 1.25m / Length 2.5m / Height 2.2m

Ships with roof canvas and connector kit—no side panels. Ideal for a café bar, hammock nook, grill station, or mini yoga deck.

750U$D
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TERRACE MODULE KIT

6.25 m²/ Width 2.5m / Length 2.5m / Height 2.2m

Ships with roof canvas and connector kit—no side panels. Creates a covered platform for an open-air lounge, yoga deck, dining space, or stargazing platform.

1,000U$D

HALF BATHOOM MODULE KIT

3.1 m²/ Width 1.25m / Length 2.5m / Height 2.2m

Roof canvas and connector kit and mesh walls included. Cord-and-pulley or zipper blinds available. Perfect starter shell for a compact washroom, meditation steam cubicle, or massage-table spa room.

1,250U$D

BATHROOM MODULE KIT

6.25 m²/ Width 2.5m / Length 2.5m / Height 2.2m

Roof canvas, connector kit, and mesh walls included. Cord-and-pulley or zipper blinds available. Arrives empty inside—ready to become a Private bath suite, Eco composting bath, or compact spa room.

1,500U$D

HALF BEDROOM MODULE KIT

3.1 m²/ Width 1.25m / Length 2.5m / Height 2.2m

Includes roof canvas, connector kit, mesh walls, and cord-and-pulley blinds (zipper upgrade optional). Works as a kid’s bunk room, reading nook, or micro-studio office.

1,750U$D

BEDROOM MODULE KIT

6.25 m²/ Width 2.5m / Length 2.5m / Height 2.2m

Comes with roof canvas, connector kit, full mesh, and cord-and-pulley blinds (zipper upgrade optional). Fit it out as an extra sleeping bay, nursery, private office, or gear locker.

2,000U$D

TUNNEL CURTAIN MODULE KIT

6.25 m² / Width 2.5m / Length 2.5m / Height 2.2m

Full-height mosquito mesh keeps insects out, while interior cord-and-pulley roll-up blinds drop in seconds for shade or privacy.
Ideal for a screened dining link, breezeway yoga lane, or sunset cocktail lounge between two Simetrix pods.

1,500U$D

3/4 TUNNEL MODULE KIT

6.25 m²/ Width 2.5m / Length 2.5m / Height 2.2m

Ships with roof canvas and connector kit, forming a fully-sheltered corridor between two Simetrix units. Ideal as a weather-proof breezeway or reception foyer.

1,250U$D
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MOZZY & CURTAIN PANEL

Width 2.5/ Height 2.2m

A two-layer wall: fine mosquito mesh on the inside, plus an exterior cord-and-pulley roll-up curtain stitched in marine-grade canvas. Guests can lift the curtain for 100 % airflow or drop it for privacy without touching a single zipper.
Ideal for bug-free sleeping walls, breezy dining sides, sundowner lounges.

500U$D

VINYL & CURTAIN PANEL

Width 2.5/ Height 2.2m

Crystal-clear vinyl window welded to a weatherproof canvas frame, backed by an exterior roll-up curtain. Enjoy panoramic views during storms, then shade the room with one smooth pull.
Perfect for rain-safe panorama walls, stargazing corners, photo-ready view bays.

525U$D

MOZZY, VINYL & CURTAIN PANEL

Width 2.5/ Height 2.2m

Three functions layered together—mesh screen, clear vinyl panel, and roll-up curtain—letting operators switch from insect guard, to weather window, to blackout in seconds. No extra hardware swaps needed.
Great for sites with shifting weather, family suites needing options, spa rooms wanting light control.

650U$D

MOZZY & CURTAIN ZIPPER PANEL

Width 2.5/ Height 2.2m

Full-height mosquito mesh fitted with a vertical zipper for closing the inner curtain, so traffic flows fast while bugs stay out; when closed, the zipper seal stands up to high wind and cold.
Works as a screened wall panel all Simetrix models.

500U$D

MOZZY, VYNL & CURTAIN ZIPPER PANEL

Width 2.5/ Height 2.2m

Mesh plus clear vinyl in a 3-layer zip-door wall. Zip it down from the inside for wind and spray, or leave the mesh exposed for insect-proof ventilation.
Ideal for coastal tents facing spray, outdoor kitchens needing hygiene, or cold regions.

650U$D

BLANK PANEL

Width 2.5/ Height 2.2m

One solid canvas sheet—no mesh, no vinyl, no openings. Provides the best thermal buffer and total privacy.
Use it for privacy backdrops, winterizing walls, projection or branding surfaces.

 

360U$D

3/4 PANEL

Width 2.5/ Height 2.2m

Lower part in canvas, upper part in mesh. The canvas acts as a windbreak and modesty panel while the top breathes; a favourite for walls that face walking paths.
Best for bathroom privacy with airflow, windward facades, gear stalls where pets or kits rest low.

320U$D

DOUBLE ZIPPER AND CURTAIN DOOR PANEL

Width 2.5/ Height 2.2m

Two parallel vertical zips open the doorway wide, while interior mesh and curtain slide independently. Housekeeping can roll gear straight in; guests still get insect control and blackout when zipped.
Perfect as the main entrance for high-traffic tents, wedding suites that open wide, housekeeping load-in doors.

620U$D

D ZIPPER DOOR AND CURTAIN PANEL

Width 2.5/ Height 2.2m

Curved “D” zipper tracks create a softer profile and one-handed operation. Behind the mesh door, a canvas curtain drops for full privacy without blocking airflow at the arch.
Ideal for luxury suites seeking curved aesthetics, kid-friendly tents, daybeds needing breeze and quick closure.

620U$D

COMPLEMENTARY DOOR PANEL

Width 1.5/ Height 2.2m

Rectangular mesh panel with an interior cord-and-pulley roll-up curtain stitched in marine-grade canvas. Place a standard door next to it. Great for entry layouts.

360U$D

3/4 MODULE PANEL

Width 2.5/ Height 1.8m

3⁄4 canvas wall for bathroom modules: canvas lower, mesh upper. Maintains privacy in bathrooms or bunks while venting steam and heat up high. Suited to bathrooms, bunk modules needing airflow, utility pods wanting privacy below.

250U$D

MOZZY & CURTAIN MODULE PANEL

Width 2.5/ Height 1.8m

Module-width mesh wall with exterior roll-up curtain. Gives operators the same insect control and shade flexibility as the full-size panel but sized for add-on modules.
Use as an insect-proof bedroom side, snack-prep alcove, or pet-wash cubicle

450U$D

BLANK MODULE PANEL

Width 2.5/ Height 1.8m

Solid canvas wall for modules. Seals a bay completely, using the same UV-stable fabric as the main tent—no light leaks, no extra seams.
Closes a bay for lock-off storage, winter shutdowns, or hidden utility closets.

300U$D
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EACH MODEL HAS A DIFFERENT PRICE CONTACT US TO GET A CUSTOM QUOTE

COTTON ROOF LINER

Natural beige cotton blend is tensioned beneath the main roof, creating a warm, billowing ceiling that softens acoustics while adding a light thermal buffer against midday heat.
Ideal for a boutique-style finish, cozier bedroom feel, and gentle insulation on cooler nights.

Starting at:
250U$D

HIGH PERFORMANCE ROOF LINER

Woven from a mold-resistant synthetic blend, this beige liner forms a tight second skin under the outer roof. It creates a cleaner, more refined ceiling line while acting as a breathable moisture barrier and delivering a noticeable bump in thermal comfort—cooler by day, warmer at night.

Starting at:
750U$D

SHADE ROOF COVER

A breathable, earth-tone shade cloth is tensioned roughly 20 cm above the tent roof, forming a protective umbrella. By blocking direct sunlight, it stops the main canvas from heating up, so the interior stays up to 60 % cooler. The cover also shields the roof from harsh UV rays, prolonging fabric life, while its natural weave blends effortlessly into jungle, desert, or savanna surroundings.

Starting at:
750U$D

THERMAL INSULATION INNER ROOF

A lightweight bubble-core insulation, faced on both sides with reflective aluminum, installs beneath the roof canvas to create a powerful thermal barrier. It reflects radiant heat outward during sunny days, dramatically reducing interior temperatures, and retains warmth on colder nights. The bubble core also helps reduce sound transmission, ensuring quieter comfort inside. One upgrade provides cooler interiors by day, warmer comfort by night, and quieter acoustics year-round.

Starting at:
1,250U$D

Contact us

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